SHIPPING & RETURNS
SHIPPING POLICY
Your order will be dispatched within 1 -2 business days from Sydney using Australia Post.
We offer FREE standard shipping on all domestic orders over $50.
Domestic Shipping
Standard shipping will take 3 -5 business days for most metro cities of Australia. While for WA/NT and regional areas standard shipping is 6 -10 business days.
Standard shipping has a $9 flat shipping rate within Australia.
Express Shipping option is available for all orders and charges are $12 flat rate within Australia.
International Shipping
We offer both standard and express international shipping with pricing and estimated delivery times shown during checkout.
All orders shipped will be provided with a tracking number. If you don't have a tracking number after 3 business days please email us at info@bucket-hats.com.au
RETURN & EXCHANGE POLICY
If for any reason, you are not satisfied with your product, we will happily accept the products back for a full refund within 14 days of you receiving your item. Any item when returned must be in an unchanged, unworn and saleable condition.
We will refund any items damaged in transit provided we are unable to replace it. If an item is damaged in transit, we will require photo evidence of the damage caused in transit and we will happily send a replacement.
If you have any queries regarding our return and exchange policy, please contact us at
info@bucket-hats.com.au and we will get back to you asap.